Raffuel is simply a blend of raffle and fuel. Raffle for enabling people to enter into competitions to win life changing prizes and fuel for our love of anything petrol, diesel and even electric!
Below you will see our FAQ’s, we pride ourselves on transparency so please take a read to any common questions or curiosities.
You can enter a competition by clicking enter now. Answer the question and select the number of entries you want. Only correct answers will be entered into the draw.
You can find all your entries in your Basket. Click proceed to checkout to process the order. Existing customers will be asked to log into their account. If you’re a new customer, you will need to enter your details. Tick the box which says you accept our Terms and Conditions.
After completing your purchase, you will be sent an email confirming your order details and ticket number(s). If you have answered the question correctly, you will be entered into the prize draw! If you have not answered correctly, you will not be entered into the draw.
If you haven’t received an email from us confirming your entry and whether you got the question right or wrong, please check your spam folder. If it’s not there, please email us at [email protected].
We also offer a free postal entry route. To enter for free, send your name, address, telephone number, email
address and answer to the competition question to us to this address: RAFFUEL Competitions, PO Box 13421, Colchester, CO1 9YU.
All postal entries must be sent by first class post. Bulk entries are not accepted and any received will only be counted as a single entry. You can enter as many times as the competition’s maximum amount of entries. Each free entry must be sent separately.
We will run our live draws on Facebook Live.
If you are a winner, we will contact you straight after the live draw by phone, be prepared we may request FaceTime to share the moment with you!
Up-to-date contact information is very important! If we can’t contact you within {7} days of the competition’s closing date, we will need to choose another winner and you won’t be able to claim the prize.
You can check and manage your details through your Account.
You must be 18 years or older to enter, as well as a resident of the UK or Northern Ireland.
We can’t accept entries from outside these areas, as other countries’ laws for running competitions vary, and ours have been organised to comply with national laws.
At Raffuel, we have a real passion for anything that runs on fuel. Our prizes include cars, trucks, vans, boats, jet skis, motorbikes, quadbikes and the very fuel that runs our economy, cash.
You can browse our current competitions here, and each competition has a full description and pictures.
We usually have our prizes in stock, but in the rare case that we’re not able to get hold of something we will offer you one of an equal or greater value.
We work within a heavily regulated industry and we take our business very seriously. Your trust is very important to us!
We regularly update our social media with our winners’ stories. We also have a Winners page [LINK] where you can see all our past winners and the amazing prizes they have won.
Please only buy tickets through our website https://www.raffuel.com/, and follow our official social media accounts. You can find us on Facebook and Instagram.
Everyone who selects the correct answer to the question is entered into a draw. The winner will then be chosen at random from all the correct entries during a live draw using google’s random number generator.
On each live draw, you will first be shown how the number generator works. We will then put in the lowest value ticket number and the highest value number and generate a winning ticket number LIVE.
If the ticket number was not purchased, we will run the random number generator again until we have a winner. This whole process is fully live.
Whenever you have been entered into a draw, you should always aim to watch the draw to rest assured that the process is entirely random and fair.
If you’ve won, please make sure that you have given us the correct information to get in touch with you or another winner will be chosen!
We’d also love to share your exciting win on our website and social media pages.
Every time you enter a competition, we send an email with your order details and ticket number(s). You can also find your tickets in the My Account section on our website.
Raffuel makes money by selling tickets to participants that wish to enter a competition to win a prize. The prize could be anything from a quad bike, car to £100,000 in cash.
Raffuel do everything that they can to ensure that costs are covered and that a profit it is made on each competition so that we can continually reinvest into our business and offer even better prizes.
So how do we do it? Basically, Raffuel has to sell more tickets than what the prize is worth. Like any business, Raffuel have to ensure that the cost of the prize, advertising and marketing and the business operation costs are covered.
Raffuel will never extend a competition because enough tickets haven’t been sold. The draw will still go ahead in all instances that enough tickets haven’t been sold.
Raffuel will never run a competition that we couldn’t afford to pay out if we only sold 1 ticket. We have provisions in place that enable us to take any loses from our competitions. Thats why we will always start smaller and work our way up to bigger prizes. Like with anything, planning, forecasting, advertising & customer service is key.